A tattooed man briefly
interrupted Wastiri as he ducked into her roadside stall, taking a seat
alongside the slow-moving traffic that crawled down the narrow Tanjung Priok
street. She flashed him a smile as he greeted her, beaming wide and toothless
from her perch atop a worn wooden bench.
Colorful bags of
instant noodles and potato chips lined the walls of Wastiri’s stall — a tiny
plastic-covered shop sandwiched between a ramshackle noodle stand and a large
commercial bank in North Jakarta’s roughhewn portside neighborhood.
For some 40 years this
stall has been the source of Wastiri’s livelihood, she explained. In that time
the woman, now more than 80, has become something of an institution. Customers
call her “Emak” (Mother) as they stop by to ask what she has in stock,
peering into her small store as they walk down the street.
The bank next door
hasn’t been as reliable, she said.
“I would like to borrow
from banks, as it is cheaper to do so, but their requirements are complicated,”
she complained. “They ask me for an identification card [which I have], but I
do not have a family card or the deed to my home for collateral. I don’t own
the place.”
For Wastiri, and
millions of other low-income Indonesians, the nation’s commercial banking
system is a closed door. While lenders like Bank Rakyat Indonesia offer
low-cost microloans, lending regulations — which require customers to have
proof of a permanent job, income and collateral — shut out the majority of
Indonesia’s laborers.
It’s a large segment of
the domestic market. Despite Indonesia’s rising middle class, nearly half of
the country’s households live at, or close to, the government’s $22-a-month
poverty line, according to World Bank statistics. Some 92 percent of
Indonesia’s workforce is employed in the informal sector. Most hold
semi-permanent jobs but lack an employment contract.
Commercial lenders and
microfinance cooperatives have tried to meet the demand, but a combination of
strict regulations and too-high thresholds have hampered efforts and given rise
to a murky black-market of motorcycle-riding lenders and unscrupulous loan
sharks.
The lenders offer loans
at high interest rates — nearly 20 percent higher than bank rates — and often
collect daily payments from customers. The requirements are loose and the
lenders are eager to approach customers, said Wastiri.
“Bank keliling
[mobile banks] are more suitable for us,” she said. “Thought they ask for daily
or weekly payments, it is easier for us to borrow money from them — I
personally don’t even have to give them my identification card.”
Experts have struggled
to estimate the real size of the informal market, but from their best estimates
it appears to be growing.
“We can expect to see
an increase in the number of non-bank microfinance institutions because the
non-bankable segment is huge and it is very difficult for the poor to access
banks,” said Dewi Meisari, an expert in micro-, small- and medium- sized
enterprises at the University of Indonesia (UI).
The Ministry of Micro,
Small and Middle Enterprises recorded 55 million MSMEs in 2011 and reported a
loan-to-GDP ratio of 33.1 percent in a survey a year later. Some two-thirds of
the MSMEs in Indonesia have no access to formal banking services, the ministry
found, warning that the lack of access was a threat to Indonesia’s economic
growth.
“The lower income
population has little or no options when they borrow money,” Dewi said.
Growth
potential
Indonesia’s
microfinance market can be lucrative if properly tapped, experts believe. MSMEs
account for 57 percent of the nation’s gross domestic product, Bank
Indonesia (BI) Deputy Governor Halim Alamsyah said during a seminar last June.
While MSMEs have historically borrowed outside the formal market, the number of
micro business owners receiving commercial loans has grown in the last year,
Firman Moeis, head of commercial linkage at CIMB Niaga, added.
“The micro finance
market in Indonesia has great potential for growth,” he said. Out of the 56
million MSME owners in Indonesia, only 37 percent of them receive micro banking
services. [But] as of February 2013, the MSME industry had an outstanding loan
value of Rp. 514.5 trillion — a 14.6 percent jump from last year’s numbers.”
Firman believes the
nation’s economic growth is anchored by micro businesses like Wastiri’s food
stall. During the Asian economic crisis, the owners of small and mirco
businesses emerged unscathed, he said.
“The 1998 crisis
negatively impacted big companies, but small-medium businesses thrived,” Firman
explained. Today, the economic downturn isn’t as drastic; furthermore, the
small-medium businesses are fundamentally sound, so I am certain this situation
will leave little or no impact on the microfinance industry.”
While large companies
saw their balance sheets reverse into the red, the nation’s informal sector —
cigarette sellers, stall owners and street food cart operators — continued to
earn a living, said Leonardus Kamilius, founder of Koperasi Kasih Indonesia, a
microfinance institution operating in Cilincing, North Jakarta.
“In the 1998 crisis,
the companies that were battered by the crisis were the big companies who owed
US dollars. For small enterprises, their economies are not as related to the
global economy and hence, they are more resilient,” he told the Jakarta Globe.
Financial
literacy still a problem
For Said Hendro, access
to microloans has been both a blessing and a curse. It’s tempting to borrow too
much, he said, adding that many of his friends found themselves neck-deep in debt
after taking money from both microfinance cooperatives and mobile banks.
“Many of my friends
around here have gone back to their villages as their businesses have gone
bankrupt,” Said shared. “They borrow from all these mobile banks and they can’t
repay their debt.
“I understand their
predicament completely because these people come by everyday offering loans and
it is hard to say no. Even though I have loans from both official cooperatives
and the mobile banks, I am still tempted to borrow more.”
Experts warn that the
lack of financial literacy among low-income residents could undermine out any
gains made by offering poor people access to financial services. Borrowers need
access to both commercial loans and education for Indonesia’s microcredit industry
to make a positive impact, experts said.
“Most people in the
low-income population cannot comprehend the whole notion of interest rates —
the way the process of borrowing is explained to them is by telling them how
much they need to pay in installments per week,” Dewi explained.
Leonardus echoed Dewi’s
sentiment.
“People who can afford
loans of 5 million rupiah and above, they generally already know how to manage
their money and do not require further financial education,” he said. “However,
for smaller loans like 500,000 rupiah loans for a banana fritter [pisang
goreng] seller, he does not know how to manage his money and will benefit
greatly from financial education.”


